Advanced Supervisory Training Program

Advanced Supervisory Training Program

Course Description

Advanced Supervisory Training Program will help your supervisors and leaders gain the crucial foundational skills to help you shift them from being an individual contributor to a leader who gets results. Supervisory skills can be developed through learning and practical experience as a Leader. The skills help the supervisors to relate with their co-workers and know how to deal well with their subordinates, which allows for the easy flow of activities in the organization.

Using guided role play, exercises, and skill practice sessions, you will discover how to adjust your leadership style and tackle new challenges. In-depth skills practice using the Situational Leadership® II model combined with interactive activities takes you through the paces of motivation, delegation, coaching, communication, performance management, and leadership. You will be able to improve on critical areas, play to your strengths, and get the best results from every member of your team.

Advanced Supervisory Training Program provides an introduction to Ken Blanchard’s Situational Leadership® II – a model for developing people and a way for leaders to help their employees become self-reliant achievers. Management must adapt to the skills and commitment of the people they want to influence to be truly effective in their leadership. With some people, managers have to provide a great deal of direction. With others, encouragement and appreciation trigger the best results. Still, others deliver their best when allowed to take the ball and run with it. Situational Leadership® II helps managers become more flexible and responsive to their employees’ needs.

How you will benefit

1. Gain a deeper understanding of your roles and responsibilities
2. Improve communication to set expectations for yourself and your direct reports effectively
3. Adapt your leadership style to meet the needs of individual team members
4. Communicate organizational goals that get results
5. Apply delegation strategies to increase productivity and motivation
6. Use effective coaching techniques to maximize your team’s performance

Course Objectives

• Clearly articulate your role and responsibilities as a supervisor
• Effectively help improve performance of your subordinates
• Capitalize on your team’s natural motivators for success factors
• Determine the best ways to communicate throughout your organization Learn and apply the principles of Situational Leadership© II
• Benefits and procedures of effective delegation
• Uncover your strengths as a coach
• Shifting rank and file perspective to leadership perspective

Course Modules

Lesson 1 – Your Role as Supervisor and a Leader

• Qualities and abilities required for effective management
• Your role and responsibilities as a supervisor
• The transition from individual contributor to manager
• How to work effectively with a multigenerational workforce
• Managing remote teams and across the matrix

Lesson 2 – Effective Communication

• What effective communication really is
• The communication process
• Barriers that can cause derailment and misunderstanding
• The relative importance of face-to-face communication
• Five building blocks in managerial communication
• The right communication method for your communication goal
• Challenges and practices when communicating virtually

Lesson 3 – Situational Leadership® II: The Art of Influencing Others

• Develop people, value differences, and encourage more frequent and honest communication
• Develop your leadership style to grow competence and gain commitment from employees on their tasks
• Match your leadership style to the employee’s developmental needs and the task at hand

Lesson 4 – Coaching For Performance

• How coaching develops, enhances, and achieves goals
• Requirements and importance of coaching
• Practice coaching and correcting difficult and challenging behaviors
• Use the AMA Guide for managing a coaching discussion
• Differences between coaching and discipline

Lesson 5 – Creating Motivational Climate

• Motivation and your role in creating a motivational setting
• The cost of demotivation and disengagement
• Important elements of the motivational process
• Create your own practice for building a motivational climate

• Types of delegation
• Benefits and challenges of delegation
• Recognize your comfort with the delegation
• How to conduct an effective delegation conversation
• Practice your delegation skills