The Emotional Intelligence (EQ) In The Workplace Training

The Emotional Intelligence (EQ) In The Workplace Training

Course Description

The Emotional Intelligence (EQ) In The Workplace Training teaches how to develop your emotional intelligence and manage your responses. At the same time, emotional intelligence plays a significant role in your personality in the workplace. It is also based on your objective assessment of different personalities and situations.

After completing this one-day course, you will learn what EQ is. Additionally, it will teach you the four core skills required to practice self-management, self-awareness, self-regulation, self-motivation. In this emotional intelligence training course, discover how to use empathy, interpret, manage and articulate your emotions using the right language. Furthermore, the benefits of having a high EQ both at home will be apparent after attending this course.

Course Objectives

  • Define Emotional Intelligence (EQ)
  • Identify the benefits of emotional intelligence
  • Learn the four core skills required to practice emotional intelligence
  • Define and practice self-management, self-awareness, self-regulation, self-motivation, and empathy
  • Read associated verbal and nonverbal communication
  • Successfully communicate with others in a non-verbal manner
  • Verbally communicate with others
  • Interpret and manage your emotions
  • Master tools to regulate and gain control of one’s own emotions
  • Articulate your emotions using the right language
  • Balance optimism and pessimism
  • Effectively impact others
  • Relate emotional intelligence to the workplace
  • Use the concepts and techniques in the workplace

Course Modules

Lesson 1 – EQ – A Passing Fad?
  • The Power of Emotions
  • The Limbic System
  • Useful Models of Emotional Intelligence
  • Reflection
Lesson 2 – I Feel Therefore I Am
  • Tuning in to your own emotions
  • Johari Window
  • Self-Control
  • Resilience
  • Reflection
Lesson 3 – The Emotions of Others
  • Interpersonal skills
  • Social Awareness and Empathy
  • Emotions and Culture
  • Reflection
Lesson 4 – Emotions @ Work
  • Influencing Others
  • Having difficult conversations
  • Dealing with change
  • Toxic Workplaces and Emotional Intelligence
  • Reflection
Lesson 5 – The Dark side
  • Manipulation
  • Emotional Honesty
  • Reflection
Lesson 6 – Leading and Emotions
  • Leadership and Emotional Intelligence
  • Emotional Agility
  • Cultivating EI in organizations
  • Reflection
Lesson 7 – Reflections
  • Create an Action Plan
  • Accountability = Action
  • References

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