Knowledge Management Training Course

Knowledge Management Training Course

Course Description

Knowledge Management Training Course comprises a range of strategies and practices used by an organization. It will help identify, create, represent, distribute, and enable the adoption of insights and experiences. Such insights and experiences comprise knowledge embodied in individuals or embedded in organizational processes or practices. Today’s culture thrives on knowledge. Possessing knowledge gives advantages in making the right decision or strategy to implement. The Internet distributes knowledge at split-second rates. Laptops, tablets, and smartphones bring knowledge to our fingertips. As the old adage says, “knowledge is power.”

Organizations have a wealth of knowledge accessible through the people they touch internally, like employees, and externally, like customers. Organizations that allow knowledge to go unmanageable may be giving their competitors the upper hand in the market. The organization that is able to capture, store, and retrieve knowledge effectively is then capable of learning as an organization. A learning organization is one where employees are empowered to change and develop new methods, thoughts, and strategies that will also advance their organization’s mission.

It is the establishment of a system that captures knowledge purposefully for incorporating into business strategies, policies, and practices at all levels of the company. This course will, in turn, teach the learner how to initiate a knowledge management program at work. When it comes to knowledge management, any organization is able to implement a strategy. Wherever humans are working together for one goal, there is the knowledge that needs harvesting and keeping. Knowledge management is also known as the process of creating, sharing, using, and managing the knowledge and information of an organization. It refers to a multidisciplinary approach to achieving organizational objectives by making the best use of knowledge.

This Knowledge Management Training Course from Advanced Learning Program will also teach the creation of a system that captures knowledge purposefully for incorporating into business strategies, policies, and practices at all levels of the company

Course Objectives

• Describe the concepts behind knowledge management
• Examine the Do’s and Don’ts of successful knowledge management
• Interpret the knowledge management lifecycle
• Identify the knowledge management paradigm
• Learn about the knowledge management models
• Build a rationale for KM in a company
• Develop a KM implementation in a company

Course Modules

Lesson 1 – Getting Started

• Workshop Objectives

Lesson 2 – Understanding Knowledge Management (KM)

• What is Knowledge
• What is Knowledge Management
• A Brief History
• Applications in the Workplace

Lesson 3 – Do’s and Don’ts

• Data, Information, and Knowledge
• The Tacit Mode

Lesson 4 – The KM Life Cycle

• Understanding Episodes
• Acquisition
• Knowledge
• Integration

Lesson 5 – The New KM Paradigm

• Paradigms of the Past
• The New Paradigm
• Implications and Applications
• The Knowledge Management End Game

Lesson 6 – KM Models

• The Nonaka and Takeuchi Model (SECI)
• Wiig Model
• Kakabadse Model
• Boisot Model

Lesson 7 – Building a KM Rationale

• Why Rationale is Necessary
• Building a Business Case
• Finding Success Stories
• The Commonization/Customization Model

Lesson 8 – Customizing KM Definitions

• Components of a Knowledge Management Definition
• Customizing the Components
• Creating a KMBOK

Lesson 9 – Implementing KM in Your Organisation

• Gathering Support
• Identifying Opportunities for Revenue Streams
• Key Knowledge Management Techniques
• A Map for Success
• The No-Budget Scenario

Lesson 10 – Tips for Success

• About the Chief Knowledge Officer
• Knowledge Management Skill Checklist
• The Knowledge Management Imperative
• The Hype Curve
• Barriers and Helpers to Success

Lesson 11 – Advanced Topics

• The Knowledge Management Maturity Model
• Absorptive Capacity
• Rustiness
• Process Model Types

Lesson 12 – Wrapping Up

• Words from the Wise
• Action Plans and Evaluation