Workplace Diversity Training Course

Workplace Diversity Training Course

Course Description

This course is highly recommended for an organization looking to cultivate a more diverse and inclusive workplace. It is important to understand what constitutes workplace diversity. Workplace diversity training course will teach the differences between individuals in an organization. Diversity includes how individuals identify themselves and how others perceive them.

Diversity within a workplace encompasses race, gender, ethnic groups, age, religion, sexual orientation, and citizenship status and includes distinct differences between people.

For leaders to effectively manage diversity in the workplace, they need to understand their backgrounds. They also need to know how their behavior and beliefs can affect their decision-making within a diverse environment.

If you want to educate your employees on dealing with diversity in the workplace, this course is for you.

This Workplace Diversity training course is a method to teach employees best practices when interacting with individuals. With diverse backgrounds, this course can also educate employees on how to break employees’ barriers (ethnic, social, political differences, etc.). Ultimately, the goal is to work jointly and productively as a team.

Course Objectives

• Learn about stereotypes & biases, how they develop and gain insights into one’s perspectives
• Gain practical strategies for removing barriers to diversity in the workplace
• Improve their listening & learn effective questioning techniques to communicate more effectively in a diverse population
• Learn the importance of non-verbal communication, both one’s own and that of others
• Master ways of encouraging diversity in the workplace while discouraging and preventing discrimination
• Learn how to respond to personal complaints & develop a support system to manage this resolution process in your organization
• Gain a professional approach to record, analyze and resolve situations involving diversity
• Learn how to create a mechanism of prevention to reduce harmful or discriminating situations and to keep them from repeating

Course Modules

Lesson 1 – Getting Started

• Workshop Objectives

Lesson 2 – Understanding Diversity

• What is Diversity?
• Related Terms and Concepts
• A Brief History
• A Legal Overview

Lesson 3 – Understanding Stereotypes

• Stereotypes vs. Biases
• Identifying Your Baggage
• Understanding what this Means

Lesson 4 – Breaking Down the Barriers

• Changing your Personal Approach
• Encouraging Workplace Changes
• Encouraging Social Changes

Lesson 5 – Verbal Communication Skills

• Listening and Hearing: They aren’t the same thing
• Asking Questions
• Communicating with Power

Lesson 6 – Non-Verbal Communication Skills

• Body Language
• The Signals you Send to Others
• It’s not WHAT you say; It’s HOW you say it

Lesson 7 – Being Proactive

• Encouraging Diversity in the Workplace
• Preventing Discrimination
• Ways to Discourage Discrimination

Lesson 8 – Coping with Discrimination

• Identifying if you have been discriminated against
• Methods of Reprisal
• Choosing a Course of Action

Lesson 9 – Dealing with Diversity Complaints as a Person

• What to do if You’re Involved in a Complaint
• Understanding your Role
• Creating a Support System

Lesson 10 – Dealing with Diversity Complaints as a Manager

• Recording the Complaint
• Identifying Appropriate Actions
• Choosing a Path

Lesson 11 – Dealing with Diversity Complaints as an Organisation

• Receiving a Complaint
• Choosing a Response
• Learning from the Complaint

Lesson 12 – Wrapping Up

• Words from the Wise
• Action Plans and Evaluations